COVID-19 Update and the City of Joliet - For more info visit: Coronavirus Resources/ Actualizacion de COVID-19 y La Ciudad de Joliet - Para más información visite: Coronavirus Resources

Contact Us

Emergency: 9-1-1

(815) 724-3100

(815) 726-2491

Service Request

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Joliet citizens can request an online service request to report non-emergency neighborhood and community concerns such as overgrown grass violations, trash or junk in yards, street light outages, and more.  All concerns must be located within Joliet city limits. Please note that the online service request system is not monitored 24 hours a day.  If you require immediate emergency assistance please dial 9-1-1.

For more information about online service requests, please visit:

To complete an online service request, please visit: The following categories are available to make an online service request for:

  • Active Topics
  • Address Issues
  • Building
  • Business
  • City Information - General
  • City Trees & Landscaping
  • Code Enforcement
  • Neighborhoods & Housing
  • Parks & Recreation
  • Police
  • Sewer
  • Sidewalks, Streets, Lights
  • Traffic
  • Utilities

An online service request can also be made through the 'GORequest' app, which can be downloaded in both Apple and GooglePlay stores.