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Director of Public Utilities

Allison Swisher

Deputy Director - Plant Operations

Nick Gornick

Deputy Director - Field Operations

Bill Baltz

Deputy Director - Engineering

Amy Wagner

Office Manager

AnnMarie Grooms

General Public Utilities Office

Phone: (815)724-4220

For questions about your water/sewer bill, to make name changes, or establish or discontinue service please e-mail us at or call:

Customer Service 

Phone: (815) 724-3820 
Hours: Monday – Friday 
8:00 a.m. – 4:30 p.m. 
150 West Jefferson Street  

Joliet, IL 60432





For Maintenance Questions call:

City of Joliet Dept. of Public Utilities 
150 W. Jefferson Street, 2nd Floor, South Wing
Joliet, IL 60432 
Phone: (815) 724-4230 
Hours: Monday – Friday 
8:00 a.m. – 4:30 p.m.

For after hours emergencies please call: (815) 724-4220

 How to Report a Water Main Break

Whether you see a water main break, damaged fire hydrant or any other problem with the City of Joliet water system, please let us know.

To report any problems or damage contact the Department of Public Utilities at (815) 724-4220. This line is answered 24 hours a day. If an operator is not available, please leave a detailed phone message.