Welcome to the City of Joliet Public Utility System.  On February 1, 2026, ownership, operation, and maintenance of the SEJSD water and sewer system will be transferred to the City of Joliet.   Letters were mailed to all residents within the SEJSD area in mid-December 2025.  Included with the welcome letter was the Water & Sewer Application, Project Agreement form, Open House invite and contact information, and a Frequently Asked Questions (FAQ) document that answers questions about billing, water quality, meter replacement and many other items. 

Important numbers:

• To Report a Water Main Break - 815-724-4220 (24 hours)
• Water and /  or sewer questions - 815-724-4220, press 1 during normal business hours
• Billing questions - 815-724-3820

When emailing please put SEJSD in the subject line:

• Water and / or sewer service questions - publicutilities@joliet.gov
• Billing questions - customerservice@joliet.gov

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