Champ

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Champ the Star – Virtual Assistant

Meet Champ!

Champ is the City of Joliet’s virtual assistant, available 24/7 to help you navigate our website and find services, programs, and resources quickly.

Multilingual Support: Champ speaks more than 75 languages to ensure all residents have access to city information.

Important Privacy & Emergency Information:

  • Emergencies: Do NOT use Champ to report emergencies. For Police/Fire, call 911. For Water/Sewer emergencies, call 815-724-4220.

  • Sensitive Data: Do not share account numbers, passwords, or personal billing info. Champ cannot access your personal records or city accounts.

How does it work?
What can Champ help me with?
What if Champ cannot find the answer?