COVID-19 Update and the City of Joliet - For more info visit: Coronavirus Resources/ Actualizacion de COVID-19 y La Ciudad de Joliet - Para más información visite: Coronavirus Resources

About Our Response

Press Enter to show all options, press Tab go to next option

The City of Joliet is implementing changes to its business operations to protect public health and slow the spread of coronavirus. The City of Joliet continues monitoring the evolving coronavirus situation and working closely with health agencies for information and guidance. These new measures are in line with new recommendations being provided by health agencies as the coronavirus situation evolves.

The following actions are underway:

1. Public Meetings. As a result of COVID-19 guidelines imposed by President Trump and Executive Orders issued by Governor Pritzker, restrictions upon public gatherings in excess of ten individuals have been mandated, along with prescribed social distancing guidelines through April 30. To balance public health concerns with the need to conduct municipal business, protocols have been developed for all future meetings. Visit Meeting Schedule & Procedure to view the temporary pubic participation procedures. 

 2. State of Emergency. Due to the uncertain community effects and unknown duration of the COVID-19 threat, the Mayor’s Office is declaring a Local State of Emergency in accordance with City Codes.The declaration will allow flexibility in rule making and financial expenditures that may become necessary.

 3. City Staff. Staff will continue to deliver the community the current high level of service expected. Precautions are being taken to identify staff members who may be placed upon split shifts or work remotely in order to minimize public service risk should the COVID-19 virus infect staff members.

City Hall will be closed to the public effective 3/20/2020 at 4:30 PM. The closure will be until further notice.

For your convenience, a kiosk has been placed at the Joliet Police Department for utility bill and citation payments. This kiosk is currently only accepting credit card payments (full account number and/or citation number and amount due is needed to complete payment).

For real estate transaction help please call 815-724-3902, send a fax to 815-724-3989 or email us at

     4. Senior Resources/Assistance to Quarantined Individuals. A resource page for Senior residents has been created on the City's website. This page offers resource information, links to community agencies offered to seniors, and volunteer opportunities. If a resident is unable to access our website, please call the City's Information Desk at 817-724-4000.

    5. Utility Billing/Fines.To encourage on-line payment of City billing or fines during the duration of the State of Emergency, the City will provide a credit (effective March 16, 2020) for credit card service charges incurred in paying a bill.Late fees will be waived during the period of the State of Emergency.

    6. Water Shut-Offs.To maintain health and sanitation during the State of Emergency, all water shut offs will be suspended.

    7. City Facilities & Operation.At the present time, the City intends to continue operations at all City Facilities.Extraordinary cleaning of public areas is presently being conducted and social distancing will be implemented for those visiting the facilities.

    8. Restaurants & Bars.The Governor has mandated that restaurants and bars across the State are to be closed. The City will be working to ensure this mandatory closure is followed.The ban does not apply to delivery of food, or drive-up/drive-through orders.

    9. Garbage & Recycling. At present, Waste Management is maintaining a standard collection schedule for trash and recycle, and they are not experiencing any collection interruptions. If circumstances change that may impact their ability to provide services as scheduled, they will provide prompt updates to our customers and communities.

    •  Effective immediately, Bulky item collection -including scheduled events or extra call in service for bulky items, such as large items outside the cart, is suspended until further notice.  Waste Management apologizes for any inconvenience this may cause but it is necessary at this time.

    10.  Door to Door Solicitation/ US census Field Operations have been suspended.

    11. Administrative hearings for parking & ordinance violations.  The administrative hearings for parking & ordinance violations issued by the Joliet Police Department scheduled on the following dates have been postponed as noted due to the COVID-19 pandemic. 

    - March 24, 2020 @ 9:00 a.m. (rescheduled for June 23, 2020 @ 9:00 a.m.)
    - April 14, 2020 @ 9:00 a.m. (rescheduled for June 9, 2020 @ 9:00 a.m.)
    - April 28, 2020 @ 9:00 a.m. (To be Determined)
    - May 12, 2020 @ 9:00 a.m. (To be Determined)

    Notices for parking violations will be mailed to the registered owner of the vehicle at the address on file with Secretary of State. If you have moved, please contact the Adjudication Coordinator at 815-724-3794 to update your address. The fines will remain in effect, but any late payment penalties will not be imposed until after the new hearing date. To pay your fine, please visit

    12. City Newsletter. The City of Joliet quarterly newsletter is being mailed out to all City of Joliet residents this week 3/25.  Please note pages 6-8 of the newsletter contain things to do in Joliet.  Due to Covid 19, there are some activities that might be cancelled and rescheduled.  Please be sure to call to location of the activity to make sure it is still taking place before going.

    13. Public Utilities. A resource page has been created on the City's website. This page has important information about the COVID-19 virus and our water.