IMPORTANT INFORMATION FOR WASTE MANAGEMENT CUSTOMERS
At present, Waste Management is maintaining a standard collection schedule for trash and recycle, and they are not experiencing any collection interruptions. If circumstances change that may impact their ability to provide services as scheduled, they will provide prompt updates to the City of Joliet.
Effective immediately, Bulky item collection -including scheduled events or extra call in service for bulky items, such as large items outside the cart, is suspended until further notice. Waste Management apologizes for any inconvenience this may cause but it is necessary at this time.
Effective immediately, Waste Management is temporarily suspending the handling of incoming residential calls into their contact center as they adopt social distancing, to help prevent the spread of the COVID-19. Their goal is to resume the residential call handling as soon as possible through a work from home program of their residential agents. Until this work from home program is up and running for Waste Management, please contact (815) 724-4000 for any problems you may be experiencing.
For garbage, recycling and yard waste questions, contact Waste Management Customer Service Center at 815-280-7854 OR live chat with them at www.wm.com (scroll towards the bottom and click on CHAT and enter your information). Chat is available from 7 a.m. to 5 p.m. Monday through Friday only. Customer Service Center is available 7 a.m. to 6 p.m., Monday through Friday, excluding holidays, and from 8 a.m. to 12 p.m. on Saturdays.
Residential recycling and garbage is picked up weekly. Yard waste pickup began on March 9, 2020 and will end on December 11, 2020. Yard waste is picked up weekly on the same day as garbage and recycling.
Please remember to always have your garbage, recycling and yard waste out at the curb by 7 a.m. on your pickup day.
Electronics and household hazardous wastes can be disposed can be disposed of for free through Waste Management’s At Your Door Special Collection program picks up electronic wastes and household hazardous wastes from your home for free if you pay for municipal waste on your water and sewer bill. Call 1-800-449-7587 or go to the website www.wmatyourdoor.com to schedule a pickup. More information can be found by going to the electronics wastes and household hazardous wastes information pages. See links on the left of this page._______________________________________________________________________
Not sure what day garbage, recycling and yard waste are picked up at your address. Click here for a map of the day (Monday-Friday) garbage is picked up in your area.
The City of Joliet has contracted with Waste Management, Inc., to provide collection service for garbage, recyclables, and landscape waste (during season) throughout the City of Joliet on 5 different days of the week. On certain holidays, the collection service does not occur on the scheduled day, but collection service resumes on the following day. The Holiday Collection Schedule for 2020 is listed below. If you have any questions concerning the schedule or your pick-up day, please contact Waste Management at 815-280-7854.
Remodeling? Waste Management can provide 10, 15, 20, or 30 cubic yard containers for your home improvement project. Call Waste Management customer service department at 815-280-7854 for a quote. Additionally, Waste Management has provided 100 bagsters to the City of Joliet for its residents for free. One bagster per household until they run out are available at 150 W. Jefferson St (City Hall), Joliet, IL 60432. Bagsters normally cost approximately $30 at local hardware stores and they are 3 cubic yards. This is ideal for small construction projects and cleanouts. Citizens will still be required to pay the cost of pickup, which is approximately $176 (prices subject to change). Citizens would need to call 1-877-789-2247 to arrange for the bagster to be picked up. If you were to get a dumpster this size it would cost approximately $300 (prices subject to change).
Medications (unused, expired or unwanted)
Medication should NEVER be discarded down the drain or thrown into the garbage. Unused, expired and unwanted medication is a health and safety risk, as well as a potential threat to waterways. Drop off locations for medications are located at several locations in Joliet and in Will County.
Residents should research to make sure the medication(s) you are trying to discard qualify for drop off at any of the locations prior to dropping off. For locations and more information, please click here.
Moving? Garbage and Recycling carts are the property of Waste Management. Please leave the garbage and recycling carts for the next resident. Your cooperation is appreciated.
Holiday Schedule: Waste Management only observes the following holidays. When your pickup falls on or after the holidays listed below, your pickup will be one day late during the week.
- NEW YEAR’S DAY
- MEMORIAL DAY
- FOURTH OF JULY
- LABOR DAY