Payment Options
Once your permit is approved and ready to be issued, you will receive an email notice from ProjectDox (DoNotReplyJOILP@avolvesoftware.com).
Please use one of the methods below to complete the payment process.
Option #1: By Phone (Credit/ Debit Card):
- Call: 815-724-3830 (you will speak with a person)
- Reference the permit number and address per the project.
- Have the credit/debit card number ready
Option #2: By Mail (Checks)
Make checks out to: City of Joliet
Send checks to:
City of Joliet - Customer Services
150 W. Jefferson St.
Joliet, IL 60432
Please include a copy of the invoice with mailed payments.
Option #3: In-Person
Visit our Customer Services window in the main lobby of City Hall to complete the payment processing for your permit. Please bring a copy of the invoice.
After The Payment
Once you have successfully paid for the permit, log into ProjectDox and complete the "Final Payment" task. If you do not complete the task - the Building Department does not receive a notification that payment is made.