Contact Us

Staff	Title	Email
Allison Swisher	Director of Public Utilities	aswisher@jolie t.gov
Anthony Anczer	Deputy Director - Engineering	aanczer@joliet.gov
Bill Baltz	Deputy Director - Field Operations	wbaltz@joliet.gov
Nick Gornick	Deputy Director - Plant Operations	ngornick@joliet.gov
AnnMarie Grooms	Office Manager	agrooms@joliet.gov

Department of Public Utilities

General Inquiries

publicutilities@joliet.gov

Phone: 815-724-4220 - press 1 during business hours

Hours: Monday – Friday
8:00 a.m. – 4:30 p.m.

Maintenance Questions

Phone: (815) 724-4230

For after hours emergencies please call: (815) 724-4220

Customer Service

For questions about your water/sewer bill, to make name changes, or establish or discontinue service please e-mail us at customerservice@joliet.gov or call

Phone: (815) 724-3820
Hours: Monday – Friday

How to Report a Water Main Break

Whether you see a water main break, damaged fire hydrant, or any other problem with the City of Joliet water system, please let us know.

To report any problems or damage contact the Department of Public Utilities at (815) 724-4220. This line is answered 24 hours a day. If an operator is not available, please leave a detailed phone message.